Conditions of Use

Product Availability

Many of our items  are  hand made by artists  around the world.  We always make every effort to  keep our items in stock,  occasionally  an item is  backordered.  In the  occasion that  this happens  we ask for your  patience and hope that we can accommodate you as soon as possible and will ship your order to you as soon as we receive  it.

Returns

3 Sisters takes great pride in our merchandise and we are committed in providing you with the best possible service whether in our store or on our web site.  You may return the  item(s) only by courier-UPS, USPS, to the address below with copy of receipt within 14 days of receiving for a full refund, less shipping costs.  Exchanges will also be accepted at our store for in store credit within 30 days of purchase online.  After 14 days, you will receive a merchandise credit to be  used online or at our store location.  No exchanges will be accepted after 30 days.
 
Return Merchandise may be sent to:
 
3 Sisters
Attention:Customer Service
182 United Penn Plaza
Kingston, PA 18704
 
We have packaged your merchandise with great care.  Please inspect your order carefully upon delivery.  Report any damages immediately and save all original packing materials for inspection or return.  Contact us online or by phone 570-288-3147.
 

Our Privacy Policy

At 3 Sisters, we are committed to ensuring your privacy as our customer. We will not sell or exchange any information about our customers with third parties. We value your privacy and are committed to keeping this information safe. 3Sisters continuously reviews its policies and practices to ensure that all customer information remains secure. The information below details our privacy policy.
 
Our site uses an order and account registration form, so that you can request information and products. Contact information (email address, telephone number, address, etc.) is used to ship your orders to you. Your information is also used to contact you when necessary in regards to your order. Financial information (credit card numbers, credit card expiration dates, billing address, etc.) is used to bill you for products.
 
Typographical Errors

In the event a product is listed at an incorrect price or with incorrect information due to typographical error or error in pricing or product information received from our suppliers, we shall have the right to refuse or cancel any orders placed for product listed at the incorrect price. We shall have the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is canceled, we shall immediately issue a credit to your credit card account in the amount of the charge.